Popular US retail chain 99 Cents Only stores has announced a total shutdown of its 371 stores nationwide. This unfortunate development is due to overwhelming financial difficulties. Chain History Established in 1982, the 99 Cents Only stores have been a go-to destination for a lot of American families. With its budget-friendly prices and diverse product … Read more
Recently, discontent is brewing among Kroger’s clientele, with issues ranging from product mishaps to alleged “shrinkflation”. A collection of customer complaints has come to light, staining the reputation of the retail giant. Valentine’s Day Rose Fiasco An unhappy Kroger patron recently took to social media to express their displeasure concerning a Valentine’s Day purchase. The … Read more
One woman has taken to social media to share her dissatisfaction with self-checkout machines at retail stores. Her main gripe is the expectation for customers to scan their own items when purchasing goods from a store. In her opinion, this is not a task customers should be burdened with. Despite following the machines’ instructions carefully, … Read more
Walmart’s decision to shift towards self-checkout kiosks is generating strong customer reactions, and not in a positive way. Largely, customers are bemoaning the loss of human interaction at manned cashier lanes, expressing a range of complaints about the new system. Issues with Self-Checkout Kiosks The primary cause of complaints is the long queues at the … Read more
Discount retail chain Dollar General contemplates ditching self-checkout kiosks in their stores due to mounting customer dissatisfaction. Todd Vasos Advocates for Employee-Assisted Checkouts Dollar General’s CEO, Todd Vasos, underscored the value of employees assisting with the checkout procedure, as a response to customer’s objections to self-checkouts. At present, self-checkouts represent approximately 55% of all transactions … Read more